Strategic Human Resource Management: The Calibrated Catalysts for Indian IT-SMEs Performance Optimization

Jump To References Section

Authors

  • Research Scholar, School of Commerce, REVA University, Bengaluru ,IN ORCID logo http://orcid.org/0000-0002-9964-4425
  • Research Supervisor, REVA University, Bengaluru ,IN

DOI:

https://doi.org/10.18311/sdmimd/2019/21493

Keywords:

Information Technology, Indian Listed Companies, Small and Medium Enterprise companies, Strategic Human Resource Management
Management

Abstract

In last few years, the emergence of globalization and liberalization across the world has enabled globaleconomies to explore and create more business opportunities to meet rising Information Technology (IT) or software related demands. In any economy ‘Small and Medium Size (SME's) enterprises', especially IT firms have been playing vital role. Organizations are focussing on exploring more opportunities to achieve competitive gain and success; however, in this journey the role of human resources can't be ignored. To achieve competitive gain firms require introducing more calibrated and optimal resource management strategies to achieve higher productivity, competitive business advantages, etc. In any firm managing human resource optimal acquisition, retention, training and retraining etc., play decisive role for productive outcome. In current competitive scenario where, different IT companies provide healthier and more competitive facilities to it employees, implementing Strategic Human Resource Management (SHRM) becomes an inevitable need. With this motivation, this research paper presents an empirical research with mixed research paradigm to study efficacy of SHRM in Indian listed IT companies. Different stakeholders including HR managers and employees of IT SMEs have been interviewed for their perception towards the need of SHRM to achieve better firm performance. This study has revealed that SHRM can play vital role in employee's retention and quality acquisition where training and retraining can help business houses to retain undisrupted pace of growth. This eventually augments firm performance.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Downloads

Published

2019-03-12

How to Cite

Kumar, K. L. S., & Reddy, M. L. (2019). Strategic Human Resource Management: The Calibrated Catalysts for Indian IT-SMEs Performance Optimization. SDMIMD Journal of Management, 10(1), 31–42. https://doi.org/10.18311/sdmimd/2019/21493

Issue

Section

Research Papers

 

References

Bjorkman, I. & Budhwar, P. (2007), When in Rome, Human resource management and the performance of foreign firms operating in India, Employee Relations. 29(6):595−610. https://doi.org/10.1108/01425450710826104.

Budhwar, P. (2001). Doing business in India, Thunderbird International Business Review. 43(4):549−68. https://doi.org/10.1002/tie.1013.

Budhwar, P.S. & Mellahi, K. (2006). Managing human resources in the Middle East, London, Routledge. https://doi.org/10.4324/9780203485828. PMid: 16901001.

Budhwar, P.S. & Sparrow, P.R. (2002). An integrative framework for understanding cross-national human resource management practices, Human Resource Management Review. 12(3):377−403. https://doi.org/10.1016/S1053-4822(02)00066-9.

Budhwar, P.S., Varma, A., Malhotra, N. & Mukherjee, A. (2009). Insights into the Indian call centre industry: can internal marketing help tackle high employee turnover? Journal of Services Marketing. 23(5):351−62. https://doi.org/10.1108/08876040910973459.

Budhwar, P.S., Varma, A., Singh, V. & Dhar, R. (2006). HRM systems of Indian call centres: An exploratory study, The International Journal of Human Resource Management. 17(5):881−97. https://doi.org/10.1080/09585190600640976.

Dessler, G., (2007). Human resource management. New Delhi: Prentice Hall of India Private Limited, 2007.

Katou, A. & budhwar, (2006). The effect of human resource management systems on organizational performance: Test of a marketing model, International Journal of Human Resource Management. 17(7):1223−53. https://doi.org/10.1080/09585190600756525.

Noe, R.A., Hollenbeck, J.R., Gerhart, B. & Wright, P.M. (2003). Human Resource Management, Gaining a Competitive Advantage, McGraw-Hill, Irwin, pp.5-6, p.218, p.330, p.498, p.327, p.519.

Rodwell, J.J. & Teo, S.T.T. (2009). Approaches to HRM on the Pacific Rim: A Comparison across Ownership Categories in the Australian Hospitality Industry, Research and Practice in Human Resource Management. 8(1):135−51.

Saini, D. & Budhwar, P. (2007). Human resource management in India, In: R. Schuler & S. Jackson (eds), Strategic Human Resource Management, Oxford, Blackwell; p. 287−312.

Schuler, R.S. (1992). Strategic human resource management: Linking the people with the strategic needs of the business, Organisational Dynamics. 21(1):18−32. https://doi.org/10.1016/0090-2616(92)90083-Y

Schuler, R.S., & Jackson, S.E. (1999). Strategic Human Resource Management. Retrieved January 10, 2009 Som, A. (2006). Bracing for MNC competition through innovative HRM practices: The way ahead for Indian firms, Thunderbird International Business Review. 48(2):207−37. https://doi.org/10.1002/tie.20093.

Varma, A., Pichler, S. & Srinivas, E.S. (2005). The role of interpersonal affect in performance appraisal: evidence from two samples-the US and India, International Journal of Human Resource Management. 16(11):2029−44. https://doi.org/10.1080/09585190500314904.

Wright P.M. & Barney, J.B. (2009). On becoming a strategic partner: The role of human resources in gaining competitive advantage.