Impact of Effective Communication on Employees’ Performance in Mining Industries

Jump To References Section

Authors

  • Department of Humanities and Social Sciences, M. S. Ramaiah Institute of Technology, Bengaluru - 560054, Karnataka ,IN
  • Department of Humanities and Social Sciences, M. S. Ramaiah Institute of Technology, Bengaluru- 560054, Karnataka ,IN
  • Dayananda Sagar College of Arts, Science and Commerce, Bengaluru - 560111, Karnataka ,IN

DOI:

https://doi.org/10.18311/jmmf/2023/35873

Keywords:

Effective Communication, Employees Performance, Mining Industries

Abstract

The primary objective of the present study was to investigate how effective communication influences the performance of employees within the mining industries. Using a quantitative approach, the researcher opted for a survey-based method to gather primary data. This survey was conducted among employees in the mining sector to gauge their perceptions regarding the relationship between effective communication and employees performance. With a sample size of n=305, the data analysis from the survey demonstrated a positive correlation between effective communication and employees performance. The research culminated in a significant correlation test, showing statistical significance at the 0.01 level, with variables displaying high significance at P<0.05. Furthermore, in the linear multiple regression assessing five hypotheses, the Durbin Watson's value fell between 1.5 and 2.5, indicating that error deviations are uncorrelated and thus, acceptable. Consequently, the researchers concluded that effective communication indeed has a discernible impact on employees performance within mining industries.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Downloads

Published

2023-12-20

How to Cite

Diwakar Prahaladaiah, H. M. Udayakumar, & Soni, M. (2023). Impact of Effective Communication on Employees’ Performance in Mining Industries. Journal of Mines, Metals and Fuels, 71(10), 1545–1560. https://doi.org/10.18311/jmmf/2023/35873

 

References

Al-Tokhais A. The relationship between communication effectiveness and multicultural employees’ job outcomes (Doctoral dissertation, Kent State University). 2017 Dec; 6(1):1–7

Argenti PA and Forman J. Should business schools teach Aristotle? Strategy and Business. (1998); 12:4–6.

Otoo F. Effect of communication on employees performance at Ghana Revenue Authority, Kumasi (Doctoral dissertation). (2016).

Bishop B. Theory and practice converge A proposed set of corporate communication principles. Corporate Communication: An International Journal. 2006; 11(3):214-31. DOI: https://doi.org/10.1108/13563280610680812

Prahaladaiah D. Value-Based Teaching English Language and Literature. JECS [Internet]. 2021 Sep. 25 [cited 2023 Nov. 9]; 12(2):59-66. Available from: https:// jecs.pl/index.php/jecs/article/view/1359 DOI: https://doi.org/10.15503/jecs2021.2.59.66

Rukmana HD, MM, SMP, SE EN. The Impact of Organization Communication on Employees Performance Through Employees’s Work Motivation at Pt. Putri Panda Unit Ii Tulungagung, East Jawa, Indonesia. KnE Social Sciences. 2018; pp.211-227. DOI: https://doi.org/10.18502/kss.v3i3.1885

Tian H, Shuja Iqbal SA, Qalati SA, Anwar F, Khan MAS. The Impact of Transformational Leadership on Employees Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication. Frontiers in Psychology. 2020; pp.11. DOI: https://doi.org/10.3389/fpsyg.2020.00314

Harris TE, Jennings B. The corporate communication manager. The Journal of Business Communication. 1986; 23(3):19. DOI: https://doi.org/10.1177/002194368602300302

Osborne S, Hammoud MS. Effective employees engagement in the workplace. International Journal of Applied Management and Technology. 2017; 16(1):4. DOI: https://doi.org/10.5590/IJAMT.2017.16.1.04

Moreno A, Verhoeven P, Tench R, Zerfass A. European Communication Monitor 2009. An institutionalized view of how public relations and communication management professionals face the economic and media crises in Europe. Public Relations Review. 2010; 36(2):97-104. DOI: https://doi.org/10.1016/j.pubrev.2010.02.004

Macnamara J. PR Metrics: Research for planning and evaluation of PR and corporate communication. Research paper. Australia: Media Monitors Pty Ltd. 2006; 36(2):97-104.

Burson H. Remarks to the Chicago Chapter. Chicago, IL: Public Relations Society of America. 1993; 25(3):27-35

Bernstein ES. Making transparency transparent: The evolution of observation in management theory. Academy of Management Annals. 2017; 11(1):217-66. DOI: https://doi.org/10.5465/annals.2014.0076

Ali D et al., Organizational Communication Satisfaction in the Virtual Workplace. Journal of Management Development. 2004; 24(5):397-409. DOI 10.1108/02621710510598427. DOI: https://doi.org/10.1108/02621710510598427

Goodman MB. Corporate communication: the American picture. Corporate Communications: An International Journal. 2000; 5(2):69-74. DOI: https://doi.org/10.1108/13563280010372496

Higgins, R. B. & Bannister, B. D. How corporate communication of strategy affects share price. Long Range Planning, (1992). 25(3), 27-35 DOI: https://doi.org/10.1016/0024-6301(92)90366-A

Katarzyna J et al., Conditions of a Corporate Communication in Industry 4.0: Case Study. IBIMA Business Review. 2019; 2019:15. DOI: 10.5171/2019.177793.

Stavros K. Impact of Effective Business Communication on Employees Performance. European Journal of Business Management and Research. 2020; 5(6):1-6. DOI: https://doi.org/10.24018/ejbmr.2020.5.6.631

Roxana M. Corporate Communication Management. A Management Approach. Valahiah Journal of Economic Studies. 2017; 2(22):2. DOI 10.1515/vjes-2017-0023.

Bahtiar M. Corporate Communication Management (CCM) and Organisational Performance: A Review of the Current Literature, Conceptual Model and Research Propositions. The International Conference on Communication and Media, Langkawi, Malaysia, Social and Behavioral Sciences. 2014; pp. 115–22. DOI: https://doi.org/10.1016/j.sbspro.2014.10.266

Odine M. Communication problems in management. Journal of emerging issues in economics, finance and banking (JEIEFB). 2015; 4(2):1615-30.

Pincus D, Ohl CM, Rayfield B. Public Relations Education in MBA Programs: Challenges and Opportunities. Public Relations Review. 1994; 20(1):55-71. DOI: https://doi.org/10.1016/0363-8111(94)90114-7

Ranjan A. Communication Challenges in Underground Mines. Search and Research. 2014; V(2).

Yamauchi, K. Corporate communication: a powerful tool for stating corporate missions. Corporate Communications: An International Journal. 2001; 6(3):131-6. DOI: https://doi.org/10.1108/EUM0000000005736

Wang Y. The Role of Communication in Enhancing Employees’ Organizational Commitment: Exploring the Relationship between Social-emotional-oriented Communication. Work-oriented Communication and Organizational Commitment. 2011; 9(1):5.

Prahaladaiah D. Technology Integration in Teaching and Learning English Phonetics. mmf [Internet]. 2023 Jul. 26 [cited 2023 Nov. 24]; 71(6):867-72. Available from: https://www.informaticsjournals.com/index.php/ jmmf/article/view/34503

Udayakumar HM, Nazeer, Irshad, Santhosha HM. ‘Digital Workplace: A Conceptual Model for Better Performance in the IT Industry’. 1 Jan. 2023; pp. 515–25. DOI: https://doi.org/10.3233/HSM-211593