Cognitive Factors and its Impact on Job Satisfaction - A Study on Selected Information Technology Enabled Service Companies in Bengaluru


  • University of Mysore, Department of Commerce, Mysore, India


Everybody agrees that, the most valuable asset of any business for that matter it is the human beings who work there. Satisfied employees become productive assets of the company and they play a very important role in the overall development of the company. In order to get the employees involved, both physically as well as emotionally companies must assure that they satisfy the physical as well as emotion needs of the employees. Employees' job satisfaction plays a vital role in the long run. This article tries to find out the role of cognitive factors on job satisfaction. Keeping job satisfaction as dependent variable and cognitive factors as an independent variable the study has been undertaken. For the purpose of the study the data has been collected from 1000 employees working in 10 different ITeS companies in Bengaluru. Respondents were selected through stratified random technique. The result of the study has shown that cognitive factors significantly influence job satisfaction among the employees of ITeS companies in Bengaluru.


Job satisfaction, Cognitive, performance, ITeS and Employees.

Subject Discipline

Business Management

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